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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '9995541819' to talk to you about your concern but could not reach you.
We understand your concern that you are facing an issue with your product 'WD My Passport 2 TB Wired External Hard Disk Drive'.
We're sorry for the trouble you had to go through.
As per our records, we see that your product pickup is already done and the seller has refunded Rs. 3986/- for your order OD116027780066216000 to your Credit Card on July 25, 2019. This will be credited to your account by August 06, 2019, as per standard banking procedures.
If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.
Also, the seller has refunded Rs. 1000/- for your order to your Gift card section of Flipkart wallet on July 25, 2019. This will be credited to your account by August 06, 2019.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
We are thankful for your continued trust on Flipkart.
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