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Thanks for your valuable time over the call.
We understand your concern about Super Coins.
We would like to let you know Super Coins is first of its kind rewards system as part of Flipkart Plus program that can be used to redeem exciting rewards. Stay tuned to know more.
You can earn 4 Super Coins with every purchase worth Rs. 100 and will continue to earn 2 Super Coins for every transaction made in multiples of Rs. 100. For example, only 2 SuperCoins will be earned if the purchase value is anywhere between Rs. 101 - Rs. 199.
Also, we would like to let you know that Super Coins will be valid for one year and will expire by the end of the month in which they were earned.
For example, SuperCoins earned on June 14, 2018 will expire on June 30, 2019 and SuperCoins earned on June 30, 2018 will expire on June 30, 2019.
Here's how you can see the details of the SuperCoins that are reflecting as 'on the way', 'credited', 'used' and 'expired':
For App
- Click on Flipkart logo
- Go to 'Flipkart Plus' page
- Click on 'SuperCoins'
For Website
- Click on 'My Account'
- Go to 'Flipkart Plus' page
- Click on 'SuperCoins'
However, we'd like to let you know that Plus membership will be auto-renewed, if the customer has already earned 300 (Redeemed+Credited) SuperCoins during the last 12 months
SuperCoins will not be deducted after Renewal/Activation
Also, SuperCoins can be used to buy
:- select products on Flipkart and
:- rewards/offers under Rewards store such as coupons from BookMyShow, coffee day, Zomato Gold etc
You can redeem your SuperCoins at Plus Zone to avail third-party benefits. Flipkart Plus members can also use SuperCoins to buy select products sold by select sellers on Flipkart.
Know more about the program and SuperCoins earnings by visiting the Flipkart Plus section of our Help Centre here: http://fkrt.it/t1k2
If you need any further assistance feel free to get back to us or you can call on our toll free number: 1800 208 9898.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for shopping with Flipkart.
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