Notes

Hi Subhajit,

Thanks for your valuable time over the call.

We understand your concern about the '10% Instant Discount with SBI Credit Card' for your order 'OD116028418741456000'.

We are sorry for the trouble you had to go through.

We would like to let you know that as per our records you have made the payment of your order through SBI Debit Card however the offer was applicable on Credit Cards & EMI Transactions.

* 15th July 2019 (12:00hrs) to 18th July 2019 (23:59 hrs).
* For Flipkart Plus members, sale duration was from 08:00 Hrs, 15th July 2019 to 23:59 Hours, 18th July, 2019.
* Net cart value, i.e. total cart value of eligible products should be equal to or more than Rs 4999/-.
* Maximum discount per card is Rs 1750/- for the offer duration.

As we looked up your order and found that the total value of your order is Rs 1239/-, and to avail this offer the cart value is Rs 4999/- so you are not eligible for this offer.

Here the terms and conditions to avail this offer:

1. Gaana+ and Hotstar Premium vouchers/subscriptions
2. Infant milk substitutes, feeding bottles or infant foods.
3. Flipkart Gift Vouchers
4. Select Godrej Furniture products
5. Groceries
6. Goqii Smart band/tracker
7. Select Samsung mobiles
8. Realme 3i, Realme X, Realme C2, Redmi 7A, Redmi K20,Redmi K20 Pro, iPhone XR, iPhone 6S,Google Pixel 3A and 3A XL.
9. The Offer was not applicable on SBI Corporate Credit Cards.
10. The Offer was also applicable on payments made through EMI option on SBI Credit cards.
11. 14% Rate of Interest applicable on monthly reducing balance across 3,6,9,12 month tenure & 15% Rate of Interest applicable on monthly reducing balance across 18 & 24 month tenure.
12. In case a customer makes partial payment through Flipkart Gift Card, offer wouls apply only on the net amount paid using the Card. Also, this amount should be equal to or more than Rs. 4,999.

If there is anything else we can do for you, please feel free to write back to us. We will happy to help you.

We would like to thank you for your patience and understanding.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart!