Notes

Hi Ajay,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '9887490828' to talk to you about your concern but could not reach you.

We understand your concern about the delivery of your order for 'Abbott New Follihair Biotin , Amino Acids, Vitamins'.

We would like to let you know that your order is ready for pick up from pickup store.

Here is the pickup store address:

Instakart Services Pvt Ltd.
C/O Poornima Lodge,Near Beniwal Computers
Pilani
RAJASTHAN, 333031

Once your shipment has reached the specified self-pickup outlet, you will be notified via SMS along with
A One Time Pin (OTP)
A route map of the pickup point (This service many not available now)

The package will be available to pick up till 5 working days. We will be sending you reminder Emails/Sms. If you are unable to pickup your package, it will be considered as user initiated rejected package and it will be returned to us.

Please read following steps to pickup your product
- Step into the chosen pickup store
- 4 digit OTP pin & showcase a valid photo-id to the store manager in order to collect your package

We accept the following Photo-ids: PAN, Driving License, Aadhar Card, College ID card, Employer ID card, Voters id card, Government approved cards, Photo printed Credit/Debit card, Bank Passbook.

We deeply value your relationship with us. Unfortunately, we didn't meet your expectations this time and we understand you're disappointed. We'll let our specialists know about it so that you can experience the change soon while shopping with us.

In case there’s anything else we can help you with, please feel free to write back to us so we can make your shopping experience a pleasant one.

Hope this helps.



Hi Jaydip,

Thanks for your valuable time over the call.

We understand your concern about the delivery of your order 'OD115578469863237000' for 'AI 18 inch Expandable Laptop Backpack'.

We'd like to let you know that the seller's partnered courier service provider does not have the option to offer delivery services in your location at the moment.

We would like to let you know that your address is out of our serviceable area your Order will be available for pickup shortly at our delivery hub. You will receive another SMS as soon as it is ready for pickup with full details and the delivery PIN. Please note that for any return or replacement of the product, you will have to visit the delivery hub. Here is the Hub details:

Hub details

Instakart Services Pvt Ltd., Shop no 2-8 Silver Shrushti Complex
Opp HDFC Bank
BHARUCH
GUJARAT, 393001

We request you to collect the order from the delivery hub. You would have received an SMS with the address of the hub along with a Google map link of the exact location and a delivery PIN on '7698190006'. Please make sure to carry an original government ID to complete the pick up.

We would request you to collect the product from the delivery hub within 5 days from when the order status is updated to 'Ready for Pickup'. You would also receive an SMS with the status update.

We would like to thank you for your patience and understanding.