Notes

Hi there, this is Shubham helping you with your query.
Let me check, what I can do for you in this regards, this will take a moment.
do not worry, I'll surely help you in this.
I request you to kindly wait till the time mentioned.
Your kind patience in this regards will be highly appreciated.
Would you like to add any alternate contact number?


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priority

I understand your concern regarding the delivery of your product. I would like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product ordered.

Based on that, a definite date for the delivery of your order is given to you.

Although the sellers would love to surprise you with an early delivery, it’s not something they can promise as the delivery of the product depends on many things as informed earlier.

delay

I am sorry for the unexpected delay in having your order delivered.
We are working with the seller and the courier service provider to get this resolved at earliest.
As I had a check, you case is already with the team and the team is working on it.
Please be assured, the team will provide you the best possible resolution on or before July 20, 2019.
However, I am updating your case so that you get the resolution at earliest.
Would you like to add any alternate contact number?
I would like to inform you that I have forwarded your case to the team and the team will provide you the best possible resolution on or before July 20, 2019.
I request you to kindly wait till the time mentioned.
I do understand that you want the resolution at earliest but the team needs some time to find out the real issue so that this won't happen again in future.
Kindly coordinate with us, we will try to get back to you as soon as possible.
Your kind patience in this regards will be highly appreciated.


callback

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I am sorry, since this is a chat window, I am unable to call you from this portal.
If you would like, I can assist you over the chat.
Shall I proceed with your query?
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2. Select 'Contact us'.
3. Choose the preferred channel.
Rest assured, you'll receive a call back from us to help you with your query.