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Thanks for your valuable time on call and being Flipkart plus member.
As per our telephonic conversation, we understand your concern that you're unable to use your Cardless credit option.
We request you to visit 'Cardless Credit' section under 'My account' and scroll down to the end of the page. You will see the message and get to know about the finance partner.
If the message says 'Cardless Credit Powered by Kissht': so we would like to let you know that currently, this payment mode is limited only for select products sold by select sellers. Rest assured, we are working on having this payment mode available for a wide range of products. Not to worry, you can choose from a host of payment modes available to buy your favourite products.
If the message says ' Cardless Credit Powered by India Bulls': we request you to write back to us so we can help you accordingly.
We completely understand and this isn't something we would want you to go through. We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.
If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll- free customer care number 1800 208 9898 so we can assist you.
Hope you'll understand.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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