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Cx has self returned the item, Agent has issued the self return courier charges via GC , Instead agent should have issued it via spcl case refund.
Cx hasn't received the gift wrap along with the product , Hence agent has issued the gift wrap charges via GC.
Cx self returned the item, Hence agent has issued the self return courier charges via GC.
The item was undeliverable & returned to the seller , Cx asked for the compensation. Hence agent has issued GC as per cx's request.
Cx has ordered for the combo pack but did not receive one of the item, Hence agent has issued GC for the missing item in the pack.
The order was cancelled & a confirmation email has been sent to the cx stating that GC of Rs.200 will be issued as compensation by June 30, 2019. But cx did not receive the GC, Hence agent has manually issued the GC as promised.
Cx was a prime member & delivery charges were applied on the order. Cx asked for the delivery charges refund, Hence agent has issued it via GC.
Cx was charged more than the MRP of the product, Hence agent has pulled the andon cord & has issued the MRP price difference via GC.
Cx stated that DA has took extra amount from the cx, Agent has issued it via GC , Instead agent should have filled the sensitive feedback form & asked the cx to wait for an update.
Cx was charged more than the MRP of the product, Agent has issued the MRP price difference via GC , Instead agent should have pulled the andon cord & asked the cx to wait for an update.
Previous order got cancelled, Cx has received an email stating that Rs.200 GC will be issued as compensation due to the order cancellation. But the GC was not yet credited , Hence agent has issued it manually as promised.
Cx stated that the price of the product was decreased after the order got delivered. Cx asked for the price match difference amount, Hence agent has issued it via GC.
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