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Thanks for writing in.
We are happy to hear that you'd like to shop on Flipkart.
We understand that you are concerned about the authenticity of products listed by sellers on Flipkart and would like to let you know that we mandate sellers to list only genuine and brand new products on Flipkart.
In the unlikely event of a product delivered to you being damaged during transit or if it has any manufacturing defect, you can easily request a return through the 'Orders' page on your Flipkart account based on the seller's return policy.
To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy
In case you'd like any product support after the return period, the invoice provided can be used to claim warranty across the brand's authorised service centres within the warranty period and beyond.
Also, we’d like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product. Based on that, a definite date for the delivery of your order is given to you by the seller.
However, we want to let you know that brands determine the installation timeline based on factors like the type of product and the address for installation and you can check for more on the product page
Morover, the offers and discounts offered by sellers for products vary from time to time and are valid only for a certain period. We suggest that you place an order immediately to avail any offer you like as sellers may run out of stock for products.
For exciting deals and offers, please check 'Deals of the Day' on our website and 'Offers Zone' on our app.
We're sorry to let you know that we're unable to provide you the executive details as per the policy.
If you'd like you can contact us by clicking here: https://www.flipkart.com/helpcentre or you can call our toll-free number 1800 208 9898
Hope this helps.
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