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Thanks for writing in.
We understand your concern about the delivery of your order ''.
We are sorry to let you know that the seller’s partnered courier service provider does not have an option to deliver your order for ''.
You would have received an SMS with the address of the hub and a Google map link of the exact location. Please use the link to locate the hub and pick up your order.
Please read the below points before reaching the hub center:
1. An SMS will be sent to you to pick the product from the pickup hub. The SMS will consists of the hub address, map, location and PIN.
2. You should visit the pickup hub within 05 working days to collect the shipment from the day it has reached the pickup hub as it reached on January 29, 2019.
3. During pick up of the product within those 05 working days, you should produce the OTP to the pick up hub which you would have received through an SMS.
4. Original ID card of the person who placed the order should be produced at the time of pickup in case 'Friends/ Relatives' are collecting the product.
5. If the shipment is Cash on Delivery order, cash should be handed over to the cashier in the hub and the order will be delivered to the customer.
6. In case, you're not willing to pick the product from the hub, the order will be returned as per the current process post 05 working days after the product is inscanned in the pickup hub.
For any further query, please get back to us. We'll definitely assist you.
Hope this helps.
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