Notes

(09:22) jacvaldez: 5M01D01VT23 7174358403 ELWOOD KLUGH JR PA
(09:22) jacvaldez: 1960-09-04
(09:22) rdublon: DUPS TL 089502809A MOHAMED OTTMAN
(09:22) abby: hold on loading
(09:23) abby: jacvaldez no records jackie
(09:23) abby: pls probe when did he ordered?
(09:23) jacvaldez: LAST MONTH TL
(09:23) jacvaldez: 01-19-2019
(09:23) rdublon: (09:22) rdublon: DUPS TL 089502809A MOHAMED OTTMAN
(09:23) abby: DUBI WHAT STATE?
(09:23) rdublon: 7162927564 CP NUMBER
(09:24) abby: XFER
(09:24) rdublon: NY 04/16/1952
(09:24) rdublon: OK
(09:24) abby: DONE SALE BY AJBERBA
(09:24) abby: CANCER SURVEY
(09:24) jacvaldez: Mine TL? xfer?
(09:27) kbarrantes: PELAGIO PEREZ JR - 02/19/1934 - 605349956M - DUPS
(09:27) abby: BB & WB - trad pls
(09:28) kbarrantes: THANK YOU TL
(09:28) kjbiabado: 1211545 - LORENDA WILLIAMS (7708962093)
(09:29) kjbiabado: TL kindly check the status thank you :*
jachuela has left the room
(09:33) abby: incall
(09:47) jacvaldez: 3GP0NT7JX08 DOROTA DUDZIAK 1964-06-10 8479224872
(09:51) kbarrantes: 1211556 - PELAGIO PEREZ JR (4805995774) - REJECT - PT NO LONGER ANSWERING WHEN TRANSFERRED. CALLED HIM BACK SAID HELLO AND THEN SILENCE. - TL please reassign another chaser for a callback if possible, thank you so much.

(09:51) abby: noted
(09:53) kbarrantes: thank you, t
(09:53) kjbiabado: Do we still accept humana ppo TL/
(09:53) aenriquez: no at all
(09:53) aenriquez: no humana and aetna at all
(09:54) kjbiabado: Thanks
jroquid has joined the room
jcelaje has joined the room
(10:01) kbarrantes: tl , CA, no doctor, SKI - good?
(10:01) kbarrantes: straight medicare
abvetuz has joined the room
(10:04) cdelapena: GOOD SIS
Lois has joined the room
(10:06) abvetuz: TL vici link please mine is having an error

(10:06) abby: what is your pc number?
(10:06) abvetuz: 11317
(10:07) abby: http://69.64.87.84/agc/vicidial.php#
(10:07) abby: try that, let me know if that wont work I'll ask IT to come over
(10:07) Lois: 364 - LESLIE MORGAN (4436874069) - SKI
(10:08) Lois: nvm tl abby, it was warm transferred to SKI agent. thanks po
mrtapia has joined the room
vsolina has joined the room
(10:09) vsolina: https://www.hipaaspace.com/medical_billing/coding/national_provider_identifier/npi_number_lookup.aspx
(10:11) abby: noted lois thanks
(10:11) abby: we need ski transfers guys straoght medicare only
(10:11) kbarrantes: thank you , Cha
cvelena has joined the room
dina has joined the room
(10:23) kbarrantes: 365 - WILLIAM HALL (7149436996) - SKI - tl, patient HU while being transferred. for callback. thank you
(10:24) abby: noted thanks
(10:24) abby: more ski pls
(10:24) kbarrantes: thank you t
(10:25) jacvaldez: 6Q99EY6CU13 8629004493 SABRINA ARMOUR1959-06-06
(10:26) jacvaldez: PA / DUPS TL PLS.THANKS
(10:26) abby: wb only
(10:27) jacvaldez: OK. thanks.
(10:29) rdublon: 1211584 - SONDRA WARD (8434470000)
1211585 - IVA WARD (84344700-1)
(10:29) rdublon: TL CAN U PLS CHECK THE STATUS MOTHER AND DAUGHTER TANDEM
(10:29) arosalin: 4046377124>GA>TERESA KENNEY>06/24/1966>9CX9Q66WP30
---DUPS
(10:30) abby: BB & KB - trad pls
(10:30) arosalin: TY
(10:34) rdublon: TL CAN U PLS CHECK THE STATUS MOTHER AND DAUGHTER TANDEM
(10:34) rdublon: 1211584 - SONDRA WARD (8434470000)
1211585 - IVA WARD (84344700-1)
(10:35) rdublon: TL ABBY?
(10:35) rdublon: ANY UPDATES
(10:37) abby: hold your horses, I'm also calibrating calls
(10:37) abby: INCALL rbertoldo
(10:37) rdublon: THANK YOU
itaguinod has joined the room
(10:44) itaguinod: TL, cr break pls.
(10:45) abby: ok go
(10:45) itaguinod: after my call. thanks
(10:48) kjbiabado: PEGGY RHODES 1MW0EM7TU11 1959-06-17
(10:49) kjbiabado: VA 3363987849
(10:49) rdublon: CR PLS
(10:50) jacvaldez: tl quick coaching pls
(10:51) jacvaldez: 1211628 - JUDITH ARONOW (5126676837) For CB later this afternoon. Thanks.
(10:52) kjbiabado: 11267
(10:53) abby: hold on still loading
(10:53) abby: XFER peggy
(10:53) rdublon: STILL UNTAGG TL
(10:53) abby: wait for them
(10:54) rdublon: STILL IN CALL? 1HR ALREADY IM FRIGHTENED
jachuela has joined the room
(10:55) abby: INCALL rbertoldo
(10:55) jachuela: 1211603 - AMIE DALPE (5188792495)
(10:56) abby: what for Jonella?
(10:56) rdublon: 9F39MR2KW38 DUPS TIMOTHY JEFFRIES MO 1963-09-21
(10:56) jachuela: CHECK THE STATUS TL ABBY
(10:57) abby: pls wait for the tagging
(10:57) abby: im busy
(10:57) jcelaje:
(10:58) dina: 476383716A DONNA FINBERG DUPS
(10:58) abby: DUBI xfer
(10:58) abby: MOMMY D- gtg except BB - good for tele
(10:58) abby: DR PAUL VOLLMAR, MD - good DR
(10:58) dina: HOW ABOUT THE KB TL THANKS
(11:00) abby: gtg except BB
(11:00) imanuel: 1211644 - WILMER BROUSSARD (3375413299)
TL pt hung up the phone upon transferring to the mail order dept.
(11:00) kjbiabado: 1211606 - JAMES ROBERTS (6189261393) tl can u check for this thank
(11:01) abby: will assign for cb IVY
(11:01) abby: pls wait kharen im busy calibrating.. so much task for me.. have patience in waiting
(11:01) jcelaje: CR TL?
(11:01) kjbiabado: Thanks TL
(11:02) abby: IVY sent to MO
(11:02) abby: go jonee
(11:02) jcelaje:
(11:03) rdublon: 48 YRS TL ABBY STILL IN CALL?
(11:08) aenriquez: can we ship the dr ho belt to bermuda?
(11:11) rdublon: 211585 ADS_MMEDIA ORTHOPEDIC TRANSFER 2019-02-14 TL ABBY FOR TAGGING
(11:11) abby: noted
(11:12) abby: wait for the tagging, your chaser needs to create a dummy form
(11:13) rdublon: OK
(11:14) cvelena: CRAIG MULLEN - NC - 2DC3PQ9QX88 - DOB : 1971-04-11 - 2524556590
(11:14) cvelena: TL DUPS PLS
(11:15) rdublon: 1211585 ADS_MMEDIA ORTHOPEDIC TRANSFER 2019-02-14 REJECT rbertoldo NOW TAG WITH A DUMMY NUMBER
(11:15) rdublon: DUMY NUMBER 8434470001
(11:16) itaguinod: DUPS == ANNETTE GLASSCOE - 365788232W
(11:17) abby: conie SB & WB only - good for telde
(11:17) abby: telemed
(11:17) abby: dr THADDEUS ENGLISH will sign
(11:17) abby: itaguinod xfer cancer survey pls
(11:18) itaguinod: Tengs
(11:18) jsalonga: TL A cr pls
(11:19) abby: go
(11:19) jsalonga: ty
(11:19) rdublon: THANK YOU FOR THE TAGGING
(11:19) itaguinod: first break tl??
(11:19) abby: FIRST BREAK - MOMMY D, SOLINA, CONIE, ABBY
(11:19) itaguinod: noted
(11:25) abvetuz: 1211702 - EVIE JONES (8434005066)

(11:25) arosalin: 1211604 - TERESA KENNEY (4046377124)
Tl, for tagging please
(11:25) abvetuz: FOR CALL BACK TL
(11:28) cvelena: MARGUERITA BURNS - NJ - 6HA6QD2EW65 - DOB : 1946-03-23 -
(11:29) abby: GTG all - no records found
(11:43) kjbiabado: 340463982A tl kindly check if it's good for M.O
(11:44) abby: gtg for MO & braces
(11:44) abby: dr OTTAR VIKER LUNDE wont sign
(11:44) kjbiabado: ty
(11:48) arosalin: Tl, cr
(11:48) abby: go
(11:50) abby: 1211743 ******4814 CHERYL MCMULLIN MO PPO ADS_MMEDIA edequina can i have the phone # of this pt
(11:50) jachuela: BLUE CROSS AND BLUE SHIELD OF FLORIDA, INC. - PPO ??
(11:51) Lois: phone#5734824814
(11:53) jsalonga: TL update for this transfer 9784018869
rdublon has left the room
(11:53) vsolina: BARRY OLIVER FL 8504652248
rdublon has joined the room
(11:54) abby: cancer- mo- xfer
(11:54) abby: salonga CALLBK 264 ecariaga
(11:55) abby: JACKIE WORK ON YOUR CANCER SURVEY

(11:56) abby: CHA2X NO CANCER SURVEY YET? PLS WORK ON THAT
(11:56) abby: CONIE YOU ALSO NEED A CANCER SURVEY PLSSS
(11:57) jacvaldez:
(11:59) dina: 1211655 - DONNA FINBERG (2183848470) TL WHAT HAPPEN TO THIS RLUNA CHASER
sbarba has joined the room
ljbacosa has joined the room
(12:05) rdublon: CAN WE TRANSFER TO SKI?
kath has joined the room
(12:07) jroquid: dups pls hattie daniel 7064864038/257888660a
(12:07) mrtapia: SKI TRANSFER 369 - DARLENE RAY (9039179640)
jespino has joined the room
(12:08) abby: jroquid xfer
ccedan has joined the room
(12:08) jroquid: ty
(12:08) abby: dina sale made lets wait for tagging
(12:11) kbarrantes: tl, cr break please. thank you
(12:11) imanuel: TL CR
(12:11) kath: http://69.64.87.175/home/
laaguinaldo has joined the room
(12:14) rdublon: CR PLS
(12:18) jespino:
(12:19) jachuela: DAVID MCCLELLAN 1950-10-25 OR 7WK6UU4TV53 5412510293
cluna has joined the room
abby has left the room
(12:20) kbarrantes: tl, cr break pls
abby has joined the room
(12:20) aenriquez: 1211757 - ALAN MEEKER (8603010284) please check the status with dsaludaga thanks
(12:20) abby: BB & SB trad pls
(12:21) abby: ADSFR2CL INCALL dsaludaga
abby has left the room
(12:22) mvfprelejera: tl abby: 1211772 - ANGELA KNIGHT (6017358968)
(12:23) jcelaje: TL PLS CHECK STATUS THANKS
1211782 - SHERRI RICHERSON (8593938798)
abby has joined the room
(12:23) abby: ADSFR2CL HU 868 ecariaga
(12:23) abby: MARIE - wait for the tagging
(12:24) jespino: STATUS: Incoming: (601)215-5647 Group- Mocan Media BB Fronter: - 777755
(12:24) mvfprelejera: yes tl, thank you
abby has left the room
(12:24) jespino: >TECH ISH LO/LI TL
(12:27) itaguinod: 1YN6XJ0HY58 - dups
jnunieza has joined the room
(12:28) jnunieza: name
(12:28) itaguinod: LEANI BROCKINGTON
(12:29) jcelaje: 428964526A DUPES
(12:29) jcelaje: SB?
(12:29) jnunieza: xfer
(12:29) jnunieza: done sale all including AB
(12:30) rdublon: CR BREAK OK
(12:31) laaguinaldo: THANK YOU FOR CALLING THE PAIN CENTER. MY NAME IS ANNE.
(12:31) laaguinaldo: OH
(12:31) laaguinaldo:
(12:31) laaguinaldo: HJAHAHAH
(12:31) jcelaje:
(12:35) jsalonga: for call back 1211722 - JOE PAGAN (9784018869) ty
(12:36) jnunieza: noted
(12:40) jsalonga: 015289699A
(12:40) jsalonga: dupe
(12:40) laaguinaldo: 8122171604 THOMAS PRYOR IN
(12:40) laaguinaldo: DUPS
(12:40) laaguinaldo: BB KB
(12:41) jsalonga: 010402787 DUPE PLS
(12:41) rdublon: 066348709A DUPS HATTIE DILLARD
ljbacosa has left the room
(12:42) rdublon: (12:41) rdublon: 066348709A DUPS HATTIE DILLARD PLS CHECK
(12:42) jnunieza: leigh ann xfer
(12:42) laaguinaldo: OKAY TL
(12:42) jsalonga: how about mine
(12:43) jnunieza: dubi xfer
(12:43) jnunieza: salonga mcn pls
(12:43) jsalonga: 015289699A
jnunieza has left the room
(12:43) jsalonga: 015289699A
jnunieza has joined the room
(12:44) jespino: MICHAEL THOMAS // 2396775054 // 1947-04-24 // FL // 2JC9GW9CG55
(12:45) jsalonga: tl tobs?
abby has joined the room
(12:45) laaguinaldo: TL CAN I MO THOMAS PRYOR?
(12:45) abby: xfer leigh ann
(12:46) laaguinaldo: MAIL ORDER?
(12:46) laaguinaldo: YES TL XFER
(12:46) abby: asiong - gtg except BB - trad only
(12:46) laaguinaldo: BUT I OFFERED MO FOR CALLBACK
(12:46) abby: yes to MO - leigh
(12:46) abvetuz: CR after call pls
(12:46) jsalonga: nvm hang up
(12:46) laaguinaldo: THANKS TL
(12:46) jsalonga: ty
(12:46) abby: cancer survey plsssssssssssssssssssssssssss
(12:46) laaguinaldo: I DID TL
(12:46) laaguinaldo: NO CANCER
(12:46) jespino: MICHAEL THOMAS // 2396775054 // 1947-04-24 // FL // 2JC9GW9CG55
(12:47) jespino: DUP CHECK PLEASE
ljbacosa has joined the room
(12:47) imanuel: 8YG3PP0RC05 LEON VANWERT DUPS
(12:47) imanuel: 3862269503
(12:47) imanuel: FL
(12:47) imanuel: DUPS PLS
(12:48) aenriquez: 1211757 - ALAN MEEKER (8603010284) please check the status with dsaludaga thanks
(12:49) aenriquez: 1211835 - EVELYN MASON (6155198681)
1211836 - LOUIE MASON JR (6155198680)
jnunieza has left the room
(12:49) aenriquez: please re assign thanks
(12:49) abby: jespino gtg all dr JOSEPH HOWARD wont sign
jnunieza has joined the room
(12:50) abby: IVY gtg except BB
(12:50) aenriquez: 1211757 - ALAN MEEKER (8603010284) please check the status with dsaludaga thanks
(12:50) abby: later for the status guys im on call
(12:51) vsolina: 2293477445 WILLIAM BAILEY GA
(12:54) jespino: @TL TOBI // 1211880 - MICHAEL THOMAS (2396775054) PT HU DURING ORTHO XFER DUE TO LONG HOLD. KINDLY RQST FOR A CALLBACK
(12:55) abby: xfer - vsolina
(12:55) cdelapena: 1GG1H86HE07 5177261070 ARLENE SARGENT MI
(12:56) jcelaje: VICTORIA IGNACIO 5103513229 1947-05-07 CA
(12:56) jcelaje: DUPES
(12:56) jcelaje: 2XW1DN6QH22
(12:57) abby: cha SB & WB - trad pls
(12:57) abby: WB & SB - jonee
(12:58) laaguinaldo: 3302685253 DOROTHY DANZY OH
(12:58) jnunieza: jcelaje bab sns bb kb 2019-01-31 14:11:04
(12:58) laaguinaldo: DUPS
(12:58) jnunieza: : jcelaje bad sns bb kb 2019-01-31 14:11:04
(12:59) laaguinaldo: NVM
(12:59) jnunieza: laaguinaldo 2016-03-29 15:05:39 done for all

(13:08) itaguinod: cr break tl
(13:08) abby: GO
(
(13:11) ljbacosa: 3214347000 CB
(13:11) abby: NAME
(13:12) ljbacosa: JEAN JOSEPH AND WIFE JACQUELINE JOSEPH
(13:14) abby: DONE
(13:14) sbarba: Incoming: (267)245-5598 Group- Novca PC BB AVI Fronter: - 777754 = ALL OF THE SUDDEN WHILE ASKING CLAIM NUMBER. GOT STATIC LINE. = SIMILAR TO FAX TONE. WILL LOG OUT AND LOG BACK IN
(13:15) sbarba: Tech ticket = Submission Successful # 73371 Click here to view realtime status
(13:15) ljbacosa: 1211869 - JEAN JOSEPH (3214347000)
1211870 - JACQUELINE JOSEPH (32143470-1)
(13:16) abvetuz: tl cr pls
(13:18) abby: go
jacvaldez has left the room
(13:29) abby: 2186782959 KENNETH ZULKOSKY jachuela
Name : HUMANA INSURANCE COMPANY
(13:31) cvelena: TL CR PLEASE
(13:32) cluna: TL CR
(13:33) dina: 1211655 - DONNA FINBERG (2183848470) TL TOBI CAN U FOLLOW UP FOR TAGGING THANKS
(13:39) laaguinaldo: cr break pls
(13:39) abby: go
(13:39) abby: dina no tagging yet

jacvaldez has joined the room
jnunieza has left the room
(13:53) dina: TL FOR TAGGING IT THANKS THE DONNA FINBERG 2183848470 1211655
(13:54) abby: done mie
(13:54) abby: i already asked
(14:02) mvfprelejera: Tl abby - 1211834 - LEONARD MANGIAMELI (7606596773)

arosalin has left the room
(14:07) Lois: 5026672024 // JUDY MCCLELLAN 2MW0JP3CQ18 1955-02-16 KY
(14:08) abby: Lois sb wb trad
(14:09) Lois: thanks tl
(14:11) aenriquez: 1211835 - EVELYN MASON (6155198681)
1211836 - LOUIE MASON JR (6155198680)
(14:11) jespino: 1211880 - MICHAEL THOMAS (2396775054)
(14:11) kath: tl pls check my last transfer
(14:11) abby: for cb?
(14:13) kbarrantes: patients keeps on telling "i didn't call you, you called me..." then will disconnect the call
(14:13) kbarrantes: keep*
(14:14) jespino: 5015481234
(14:15) kjbiabado: TL bb kb - AL no doctor?
(14:32) kbarrantes: BETTIE kEE - 02/28/1940 - 251665019A - DUPS
(14:33) abby: kbarrantes EXCEPT KB TRAD
(14:34) abby: ABDUL GARUBA GET OTHER DR
(14:34) abby: kbarrantes COACHING AFTER UR CALL
arosalin has joined the room
(14:42) kjbiabado: 1212075 - CHARISE BROWN (3344318282) TL tobi kindly check for the status thank you
(14:48) jespino: BREAK!
(14:48) ccedan: 395 - ROBIN MCKINNEY (6367758376)

(14:49) jespino: FIRST BREAK
(14:54) abby: @ AGUINALDO - 1ST BREAK AFTER YOUR CALL
(14:54) abby: WE ARE DOING 1/2 ONLY FOR THE LAST SHIFTERS
(14:54) abby: SO 4 AGENTS AT A TIME...
(14:54) abby: THE SECOND BATCH WILL GO ONCE THE FIRST BATCH RETURNS!
(14:54) abby: THANKS...
(14:55) abvetuz: 1211702 - EVIE JONES (8434005066) for call back tl thanks
(15:07) jachuela: 373 - DAVID MCCLELLAN (5412510293) - ski
(15:07) kjbiabado: ROBERT GRATTON - 4256411926- 9AF3R67QQ05
abby has left the room
abby has joined the room
(15:08) abby: GTG except BB
(15:08) abby: trad only
(15:08) abby: NO MO for that pt - kharen
(15:12) kjbiabado: ty
(15:12) Lois: 7705277795 // KIMBERLY WOMACK // 294569859A // 1957-10-15 // GA
(15:12) Lois: DUPS CHECK PLS
abby has left the room
abby has joined the room
(15:13) abby: xfer lois
(15:13) Lois: thanks tl
(15:18) abby: move on
(15:18) jespino:
(15:18) abby: its a tie, you are also cray cray
(15:21) laaguinaldo: pt said he is in a rehabilitation center
(15:21) laaguinaldo: my gosh
(15:31) vsolina: 1212220 - OREE BLACKWELL (8433348429 - - FOR CB PT HUNG UP ABOUT TO TRANSFER
(15:31) rdublon:
(15:31) dina: 189504301A DUPS
(15:32) abby: sb wb
(15:32) abby: trad
(15:35) abby: Anthony Securo
(15:36) jacvaldez: 1212159 - SEAN SMITH (6167067424)
(15:36) abby: PTHUCB 322 gquisit
(15:36) abby: will reassign
(15:39) cdelapena: 1212196 - ANDREA SAKSA (5083715839)
(15:39) abby: is it for cb?
(15:39) abby: ADSFR2CL INCALL mgdavid
(15:39) cdelapena: STATUS PO?
abby has left the room
abby has joined the room
(15:41) kath: 295300652A
(15:42) abby: offer sb wb trad
(15:42) abby: Jeffrey Gazzara HOWARD DUBIN not these drs
(15:42) abvetuz: TL CR PLS
abby has left the room
(16:07) kjbiabado: SAMUEL MILLER - 5109785503 - 556486356M
jnunieza has joined the room
4347097856 bb
TIMOTHY MARTIN
HAMA 6TQ1NJ8KJ90
1211722 - JOE PAGAN (9784018869) 1C61AV6AN05 bb
1211785 - RICHARD MCGEE (4026511699) sb wb 7D19WK2NH16
GEORGIA BURNS 457726110A 9035764873