Notes

cx said received different product ...and not described in pictire..and also wishmaster denied to pickup due to different product ...hence creating return...

Hi,

Thank you for writing in.

We'd like to let you know that we tried to get in touch with you on '9433121593' to talk to you about your concern but could not reach you.

Please let us know the exact issue by replying to this email within the next 72 hours and we'll definitely help you further.

Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email. You can also share an alternate number that we can reach you on.

We hope to hear from you soon.
cx said facing issue with the size.....want smaller size....on call no responce from cx side....cx want exchange for the smaller size ....hence creating return.....

Hi,

Thank you for writing in.

We'd like to let you know that we tried to get in touch with you on '9310120387' and '9810920387' to talk to you about your concern but could not reach you.

We understand your concern that you are facing an issue with your 'Earth and Space : The Ultimate Guide to the Universe' with order ID: OD113378056748185000.

We request you to kindly write back to us with your exact issue you are facing with the product. Also the seller can provide you replacement or refund for the product depending upon the availability of the same.

Please let us know the exact issue by replying to this email within the next 72 hours and we'll definitely help you further.

We hope to hear from you soon.


Hi,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '7038819184' to talk to you about your concern but could not reach you.

We understand your concern that you are facing an issue with your 'Sassie by Black School Bag II Genuine Backpack II Multiuse bag II Smart Tuition Bag (21 Ltr) (SSN-1060) Waterproof School Bag' with order ID: OD112691566658341000.

We request you to kindly write back to us with your exact issue you are facing with the product. Also the seller can provide you replacement or refund for the product depending upon the availability of the same.

In case you need refund for your order the seller will need a few details so that they can refund the amount to your bank account.

1. Account Holder's Name (should be the same as registered for the order)
2. Bank Name and Branch
3. Account Number
4. IFSC

Once you write back to us with these details within 72 hours, a refund will be initiated to your account. You'll receive another email and SMS with more details as soon as the refund is initiated.

We hope to hear from you soon.

cx said ordered for the productquantity 2..but only receive one..product ...seal was not tempered......hence creating return....on call cx confirm that