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Thanks for the valuable time on call.
We're sorry to know that you're facing issues with your 'CJSJ lock Padlock'.
Since the product was delivered to you on February 23, 2019, it has crossed the seller's 10 days return period and also there is no warranty on the item. Due to this, the seller will not able to help you out.
Trust us if there is an option with us, we could have definitely helped you out. As you are one of the valuable customer for us.
To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN
We deeply value your relationship with us. Unfortunately, we didn't meet your expectations this time and we understand you're disappointed. We'll let our specialists know about it so that you can experience the change soon while shopping with us.
Feedback and suggestions from customers are taken seriously and have been instrumental to our success. Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.
We would like to thank you for your understanding.
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