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csat + RR: - issue not resolved
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We are writing in continuation with our previous email about the order '' for the product ''.
Hi,
Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '' to talk to you about your concern but could not reach you.
Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email. You can also share an alternate number that we can reach you on.
We request to write back to us with the exact issue within 72 hours, so that we can assist you in the best possible ways.
We hope to hear from you soon.
case with the team, hence updating.
case with the team, hence solved nrr.
Hi,
Thanks for writing in.
We understand your concern for '' with the order ''.
We're sorry for the trouble you had to go through.
We've notified this issue to our concerned team and they will get back to you with an update by <>,2019.
Hope this helps.
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