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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '_______' to talk to you about your concern but could not reach you.
We are sorry to let you know that the delivery of your '_________' is delayed due to an unforeseen issue faced by the seller's partnered courier service provider.
We would like to let you know that a Wishmaster from '***courier_name***' is already on his way to deliver the item and it’ll reach you by 7 pm today.
Please be assured that we will follow up with the courier service provider to ensure that your order will reach you today.
You can also check your order status here: http://fkrt.it/bqWLi~NN
To thank you for your understanding, the seller will refund the shipping charges of Rs. 100/- to the Gift Card section of your Flipkart account within 24 hours of successful delivery. You can use this amount within a year to shop for your favourite products on Flipkart.
Also, we understand that you want the installation of your product to be done as soon as possible. It normally takes 02-05 business days from the date of delivery for the product to be installed. Please be assured that the installation and demo through an authorised service engineer should be done for your product by February 18, 2019.
If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre
Hope this helps.
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