Notes

Hi,

Delivered model: CT102464BF150B.M16FED

Crucial has clearly implied (check screenshots and link below) that the delivered memory modules are counterfeit and hence are not covered under warranty.
https://forums.crucial.com/t5/Crucial-memory-for-PC-systems/Unknown-SODIMM-code/td-p/186793

I would also like to draw your attention to this link: https://forums.crucial.com/t5/Crucial-memory-for-PC-systems/How-to-check-if-memory-is-genuine/m-p/185974/highlight/true#M12594

Clearly, from the attached photos, the label on the memory module reads "201335" and "SU". This label was supposedly generated in the 35th week of the 2013th year and the memory chips were manufactured by Samsung (“K4B4G0846E-BYK0” - https://www.samsung.com/semiconductor/global.semi/file/resource/2017/11/DS_K4B4G0846E_BY_M_Rev1_31-0.pdf). Crucial doesn't use memory chips manufactured by Samsung. They use Micron/Crucial memory chips - marked with "MT" and not "SU" on the label.

The listing also says that this product is covered under "lifetime warranty", but Crucial has refused to entertain any warranty claims as these aren't genuine items.
Listed should had been marked as "New (Other) *" or "Seller refurbished#" rather than "New$" since these items have been tested and repacked.

Since it would be unlawful for me to knowingly export (return) items that infringe intellectual property rights of rightful owners, and even if returned, it is unlikely that I’ll receive genuine replacements, I believe it would be fair to expect a partial or full refund.
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$ "New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
* "New other (see details): A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. The item may be a factory second or a new, unused item with defects. See the seller's listing for full details and description of any imperfections."
# "Seller refurbished: An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item may or may not be in original packaging. See the seller's listing for full details."

Thanks.