Notes

How to place an order?
How to create Flipkart account?
How to return the product?
When my product will be pickup?
FA assured and Non-Assured product?
How free shipping will be claim?

Hi Balwinder,

This is Sumit and I am here to help you.

How May I assist you?

How to place an order?

I understand your query that you want to place an order.

I assure you that I will help you with this concern.

To place an order, please follow these steps:
1: Please open Flipkart.com or Flipkart App.
2: Login to your Flipkart account.
3: Select the product you'd like to buy and 'Check Availability at' your preferred pin code.
4: Add products to your cart or just hit 'Buy Now'.
5: Choose or 'Add delivery address'. Use a preferred payment mode and confirm the order.

Is there anything else in which I can assist you?

How to create a Flipkart account?

For creating the Flipkart account, please follow these steps:

1: Please open Flipkart.com or Flipkart App.
2: Click on ‘Log in & Sing up’ at the top right of your website page.
3: Please enter Email/Mobile Number.
4: Select ‘Continue’ option.
5: It will ask you to ‘Enter OTP’ which you received on your mobile number or email id.
6: Please Set a password for your account which should contain 8 Alpha/Numeric/Special symbols.

Please follow the above steps and let me know once you will be done with the Flipkart account creation.

Sound good.

Is there anything else in which I can assist you?

How to return the product?

You can raise a request to return your items with these simple steps:
1. Log into your Flipkart account
2. Go to My Orders
3. Click on 'Return' against the item you wish to return or exchange
4. Fill in the details and raise a return request
Once you raise a request, you'll get an email and SMS confirming that your request is being processed.
Based on the item, your request may be automatically approved or you may be contacted for more details.
If the request is approved, the item will be picked up after which you will get a replacement or refund.
You can also track the status of your return request instantly from the 'My Orders' section of your Flipkart account.

Is there anything else in which I can assist you?

When my product will be a pickup?

Once your return or replacement or exchange request is accepted, the pickup of the originally delivered product will be scheduled.
An SMS with more details will be sent to you on the day of the pickup.
In cases where pickup service is not available from the courier service providers at your location, you may be asked to ship the item back to the seller within 30 days of the return related email being sent to you.

FA assured and Non-Assured product?

FA assured:

The Flipkart Assured badge is a seal of quality and speed.
Products with this badge meet our extensive quality & packaging guidelines along with having faster delivery timelines.
With stringent seller & product selection combined with fast & free delivery, 'Flipkart Assured' guarantees you a superior and hassle-free shopping experience every time.

Free shipping for orders above ₹500

Non-Assured product

In Non FA-Assured product you will be charged for the delivery for your product.
You will get the benefit of fast delivery.
There will be no 6 quality checks for the Non-Assured product.

How free shipping will be claimed?

Free shipping is available for FA assured products and to avail this benefit orders amount should be above ₹500.


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