Notes

Hi Abhishek,

Thanks for writing in.

We understand your concern about the offers applied on your order 'OD114768304034786000' for 'Samsung Galaxy S10 Plus (Black, 128 GB)'.

We would like to let you know that as per our check the No Cost EMI offer is applied on your order and your are availing the other two offers.

We would also like to let you know that below is the details about the offers applied and how you can avail these offers:

* Galaxy watch (46mm) at 9999/- or Galaxy buds

1. This Offer shall be available from February 22, 2019 to on March 05, 2019 (“Offer Period”).
2. In terms of this Offer, You will be eligible to get a Samsung Buds @ 2,999 OR Samsung Galaxy Watch (46mm) @9,999 (“Offer Benefit”) from Samsung upon fulfilling the following conditions/ requirements (You can avail any one benefit only):

Process to avail the Offer

Once you receives/collects and activates the Device he/she will have to follow the
process given here under to redeem the discounted Samsung Galaxy Watch at the discounted
price of Rs. 9999/- or the Samsung Buds at the discounted price of Rs. 2999/-. The Process
for redemption is as under:

(i) Fresh enrolment/sign in to the Samsung Shop App (to be downloaded from the Google PlayStore) must be completed by 31st March 2019 failing which the customer will not be
eligible for the offer.
(ii) Registration & amp; sign in to Samsung Shop App to be done with same mobile number used
for pre-booking & activating the Product. In case any other mobile number is used, you will not be eligible to avail the offer.
(iii) In case you already are a Samsung Shop user, it is advisable that he/she pre-books
& activates the Product with the same mobile number with which he is registered in the
Samsung Shop application or else creates a new account with the number he/she has
used for pre-booking & activating the Product.
(iv) Open Samsung Shop & Visit “For You” Tab to check eligibility
(v) Allow Permission to read IMEI number & Mobile Number (when asked for)
(vi) Samsung Shop App will show list of available Offers. Please select the Samsung Buds or
Galaxy Watch and add to cart.
(vii) Redemption of Samsung Galaxy Watch at the discounted price of Rs. 9999/- or the
Samsung Buds at the discounted price of Rs. 2,999/- can only be done only once for
every phone number on or before April 30, 2019.
(viii) The shipping of Samsung Galaxy Watch at the discounted price of Rs. 9999/- or
the Samsung Buds at the discounted price of Rs. 2999/- will happen within 30
(thirty) days from the day of placing order for the same at Samsung Shop (i.e. Samsung
e-store).
(IX) For any issues, please call Samsung customer care toll free number 1800-40-7267864

* No Cost EMI (Discount of Rs. 4133/- applied)

* Rs. 6,000/- Cashback on HDFC DC(EMI only) and CC (Rs. 6000 Cashback on the card by undefined)

The cashback for this offer will be credited to your card within June 30, 2019.

In case there’s anything else we can help you with, please feel free to write to us we will surely help you out.

Hope this helps.