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Incident Id - IN1902252247126676721....need to share with client.....

As cx 1st placed order for product 'Globe Rudra Multicolor Polypropylene Runne' on Jan 18....at that time cx saying received product is different ....means different style and design.....and asked for the replacmnt......but in the replacement again different color.......so we share the feedback and provided the refund.....the again cx try to place order for the same product and cancelled them twice......then 3rd time cx .......then again cx place order.....OD114552168906156000......here cx mention about consumer forma.....in Incident Id - IN1902071428226513488......and also over call mention that FE took this product instead of product 'MS HARSHU Maroon Polypropylene Runner'......as cx has placed order for this product twice 'MS HARSHU Maroon Polypropylene Runner' and again return the product.......now cx has placed order for 12 more quantities for the same order........from same seller......hence need to check the seller that he has the product which he has listed......and also check the cx complete history as number of return are there and cx has placed order same product more then one quantities.....

Seller name ---- SHIVRAM (9a5eba2cfea3423e)

Seller name -----CHEESTAR (afdf52eaf1064b2f)

     
 
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