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Thank you for your valuable time over the call.
We understand your concern about the delivery of your order id 'OD114597155412071000'. We're sorry for the trouble you had to through.
As discussed over the call, that your product 'AncientKart PJ Masks Action Figures Set of 5 (2-3 inch)' could not be delivered by the seller’s partnered courier service provider due to a mismatch in the address and pincode you had mentioned when you placed the order.
If you’d still like to buy the item, you can place a new order with the correct address and pincode so that the seller’s partnered courier service provider can deliver your order.
However, the seller has cancelled your product and you would have received a confirmation for it.
We'd like to let you know that the seller has initiated the refund of Rs. 417/- for your product to your Credit Card on February 10, 2019 with the refund reference number 190210807470. This will be credited to your account by February 14, 2019, as per standard banking procedures.
If you need any further assistance, please feel free to write back to us.
We would like to thank you for your understanding.
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