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-By helping them, we get to know of their problem first, the main problem of the ASS is the retrieving of data, it would take them 15-30 minutes but in worst scenarios it took them up to an hour. So by solving this, we made an automated system (last paragraph in CHAPTER 1)
How do they arrange their folders?
- They have so called "file cabinet" wherein they put all the folder containing the Angels' Skin's data (all transaction, sales, customer details).
Do they let customers to avail products or services that are not for them?
-Based on their current system they do not allow customer/client to avail p and s without filling the consultation form.
What is the method use to support their study?
-Agile method
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