Notes

Hi there! It’s a pleasure chatting with you today, $contacts.name.first. I hope you are having a great day!

I have read your request and I am truly sorry that ISSUE. You are our priority so I will do everything I can to take care of this for you today.
Perfect! Thank you so much for helping me to confirm this information, $contacts.name.first.

In order to assist you as you deserve, would you please be so kind to provide me your full billing address plus the zip code which our system requires to proceed as a security check?

I do not mean to rush you because I really understand you and I want to help you to find a reasonable solution for you, but due to inactivity I’m required to ask, are you still with me, Anon?

You are welcome! It is my pleasure assisting our clients and I want to thank you for taking the time to speak with me today because your satisfaction means everything to us.

I don’t want to take much of your valuable time. Just one more thing, you may receive a brief email survey regarding your experience with me today as soon as we say goodbye, it is to rate my Customer Service and I would appreciate your feedback. It is really important for me to continue improving my service.

Have we covered everything that you wanted to discuss today?

You are really kind, $contacts.name.first. Thank you for contacting Walmart.com. If you need any help in the future, please, do not hesitate to contact us again. Have a lovely week!
Take care, $contacts.name.first!

We will do our best effort for you, $contacts.name.first; we are working really hard to provide you a better service every day because you are really important to us.

I am sorry for this matter. I hope you understand that I really tried to resolve this by all that I have on my hands.

If I were in your position, I would feel the same way. I deeply apologize for the issue that it has caused.


Thank you so much for confirming, $contacts.name.first! I was checking your order and I have confirmed it comes from our Marketplace partner, but please do not worry about it. In order to receive the best assistance regarding your order from MARKET, allow me a few moments to escalate this issue directly to them. You should receive a response via email or phone call within 24 hours. Our higher department will find the best resolution for you as soon as possible.

I really appreciate your patience, $contacts.name.first! I have escalated the issue with our higher department so they will resolve it for you without any problem; you are our priority.

For further assistance with your Saving Catcher you can contact them directly at 866-224-1663, Monday through Friday 7 AM - 5 PM CST, Closed Saturday and Sunday, or forward email to [email protected]. No worries! You only will need to contact them and our special team will find the best resolution for you as soon as possible.

For more information about Savings Catcher, see: https://savingscatcher.walmart.com/faq