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Thank you for writing in.
We understand your concern about the '' with the order id ''.
We are sorry to know that the product you've received is {defective/damaged/ not as specified.
If you'd like, the seller can provide a refund for this order as they do not have the product at the moment to arrange a replacement.
Do write back to us with the refund confirmation with the following details within 72 hours and we'll take it from there.
1. Account Holder's Name (should be the same as registered for the order) -
2. Bank Name and Branch -
3. Account Number -
4. IFSC -
Alternatively, you may return your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
You can be sure that additional measures are put in place so that such instances do not happen again.
Being our valuable customer your kind understanding and patience is appreciated.
Hope to know from you soon.
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