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Thanks for your valuable time over the call.
We understand your concern about the return of your order 'OD115363431392008000' for 'Libas Women Kurta and Pant Set'.
We are sorry to hear that you did not receive your complete product.
We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right. We've spoken to the seller and they're looking into this and they'll take utmost care to ensure this does not happen again.
As per our telephonic conversation you want to return the product after sometime as the product is not available with you.
We'd like to let you know that your product has 30 days return policy from the date of delivery. You can easily request the return for the product within the seller's return policy.
Once you request a return, we'll send you an email and SMS with all the details you need. To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy
Also, we'd like to let you know that successful pick-up of the product is subject to the following conditions being met:
1. Correct and complete product (with the original brand, article number, undetached MRP tag, product's original packaging, freebies and accessories)
2. The product should be in unused, undamaged and original condition without any stains, scratches, tears or holes
If you face any issue while requesting return for your product, please feel free to write to us and we'll help you out.
We would like to thank you for your understanding.
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