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I'm very sorry for the inconvenience. May I have your e-mail linked to your account?
Sorry for the trouble. May I have your phone number linked to your account?
I am having an issue finding your order. May I have your order number?
Please allow me a moment while I pull the details of your order.
Please allow me a moment while I work on your order.
I am still working on this, one moment, please.
Just to confirm. Is this regarding your order from the restaurant ?
I'm very sorry for the trouble. Please allow me a moment while I work on your case.
I'm very sorry for the inconvenience. I will process the full refund of your order.
I'm very sorry for the inconvenience. I will process the refund for you missing item(s).
I'm very sorry for the trouble. To make it up to you I can issue you 10$ in free grub. This is a promo code you can use on your next order. This promo code is valid for 30 days.
I can confirm that the refund has been processed on our end. You should see the transaction settle in the next few days, depending on your bank or credit card’s processes. Please reach out to your financial institution if you have any questions.
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