Notes
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Thanks for writing in.
While we understand that you'd like pickup of your item to be completed at a specific {_time or date_}, we're sorry to let you know that pickup during a preferred slot is currently not available with {courier_name}.
{If customer isn't available during the pickup time or date}
Since you've mentioned that you may not be available {_after or before_} {_time or date_}, you could have a friend or a family member hand over the package on your behalf during the pickup.
Please be assured that the item will be picked up by {promised_date} after which you can track the return status here: http://fkrt.it/bqWLi~NN
Hope this helps.
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