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Hi Diptiranjan,

Thanks for your valuable time over the call.

We understand your concern about the return of your order 'OD114122292592769000' for 'Honor 9N (Robin Egg Blue, 32 GB)'.

We are sorry to hear that you are facing issues with your product.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right. We've spoken to the seller and they're looking into this and they'll take utmost care to ensure this does not happen again.

We would like to let you know that the return request for the order has been cancelled as the requested by you.

We request you to kindly wait for 48 hours for the successful completion of cancellation process. After that you can create new return with right issue type.

If you face any issue while creating return for this product you can write back to us and we will assist you in the best possible way.

In case there’s anything else we can help you with, please feel free to write to us and we'll help you out.

We would like to thank you for your patience and understanding.
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