Notes

Caller type:
CIM:10124320/ Hayfa Matienzo
Reference Number:
Customer’s name:
Customer’s Contact Number:
Alternative Contact Number:
Address:
Model Number:
Serial Number:
Date of Purchase:
Place of Purchase:



Issue:



Troubleshooting:



Resolution



Disclaimer: OOW CID NFF POP DATA LOSS BACK UP INSPECTION CHARGES






Reference Number:
Customer’s name:
Customer’s Contact Number:
Alternative Contact Number:
Address:

Model Number:
Serial Number:
Date of Purchase:
Place of Purchase:



Issue:



Troubleshooting:



Resolution:







Include for ALL SERVICE REQUESTS:

* ASC Name:
* ASC Email:



include for HHP Referrals:

*IMEI:
*Variant:
* Sender: [Is it the customer or Retailer? Include address of Sender.]



* Additional remarks for INFINET only: Need to send box to pick up laptop from customer/store address (only if under warranty


HAYFA MATIENZO
10124320

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