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Thank you for your valuable time on the call.
As per our telephonic conversation, we understand your concern about refund for your product 'OPPO F9 Pro (Starry Purple, 64 GB)' with the order 'OD115216436768485000'. We're sorry for the trouble you had to go through.
We would like to let you know that the seller has refunded Rs. 16847/- for your order to your Debit Card EMI on April 15, 2019. This will be credited to your account by April 23, 2019, as per standard banking procedures.
If you do not receive the refund by the time mentioned, please let us know and we’ll help you out. Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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