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Thank you for your valuable time on the call.
As per our telephonic conversation, we understand your concern about your product 'Homzon Food grade Adjustable Lunch box for school/office / with carry handle /Heat lock_ Stainless steel containers Set of 2 Containers Lunch Box' with the order 'OD115176063742017000'. We're sorry for the trouble you had to go through.
We would like to let you know that as per seller's return policy sellers can provide a replacement/refund only in the unlikely event of the product received by you being damaged, defective or not as described on the product page.
Although, you have now no issue with this product but still in future if you face any issue with this product you can get back to us with an email within return policy so seller can help you out.
Also, you can check all the return policy here: https://www.flipkart.com/pages/returnpolicy
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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