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Hi Vini, {Damaged/Defective/not as described} We are sorry to hear that the AND Women Shift Yellow Dress, HERE&NOW Casual 3/4 Sleeve Printed Women Black, Beige Top, Provogue Regular Fit Women Dark Blue Trousers and AND Women Shift Yellow Dress you received is {defective/damaged/not as described on Flipkart}. {Wrong item delivered- Eg: delivered shirt instead of mobile} We are sorry to hear that you received a {name of the product delivered} instead of AND Women Shift Yellow Dress, HERE&NOW Casual 3/4 Sleeve Printed Women Black, Beige Top, Provogue Regular Fit Women Dark Blue Trousers and AND Women Shift Yellow Dress. As specified by you, a return request has been created for the order and a refund of ₹ {refund_amount} will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider. {Refund to Bank Account/credit Card} You’ll receive an email and SMS with the refund details, after which the money will be credited to your Credit card within 4 business days, 4 business days and 6 business days, as per standard banking procedures. {Refund to Gift Card} You’ll receive an email and SMS with the refund details, after which the money will be added to the Gift Card section of your Flipkart account within 4 business days, 4 business days and 6 business days and you can check the balance here: http://fkrt.it/6jBxorNN {Refund to PhonePe account} You’ll receive an email and SMS with the refund details, after which the money will be credited to your PhonePe account within 4 business days, 4 business days and 6 business days. To check your available balance please log into your PhonePe account and check the transaction history. In case of further questions, you can reach Phonepe customer support by writing to [email protected] with the reference number {ARN number} {For EKL pickup} Please keep the item along with the original product box, accessories and tags ready for pickup by {pickup_date} as the Wishmaster from Ekart Logistics, Ekart Logistics, Ekart Logistics and Ekart Logistics will not be able to complete the pickup in case any item is missing. {For 3PL pickup} Please keep the item along with accessories and tags packed and ready for pickup in the original product box by {pickup_date}. Please mention the details below on the outer package for ease in tracking: Order ID: OD115352572359306000 Return ID: {return_ID} Warehouse Address: {warehouse_address} {In case of mobiles/tablets/laptops} {Do remember to do a factory reset, erase all personal data and remove any storage cards before handing it over.} Also, remember to collect the acknowledgement receipt once you hand over the product. In future, you can return an item by selecting it from the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN We would like to thank you for your continued trust and support.
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