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Hello! Thank you for contacting Customer Care! My name is Luis.
I apologize for the situation and I will gladly assist you.
My apologies for this inconvenient.
My most sincere apologies for this inconvenient.
One moment while I pull up the details of your order, please.
May I confirm the order number, please?
Just give me one moment to review the order, please.
Chatter didn't answer anymore I closed chat room.
Chatter disconnected from the chat room.
Didn't provide enough information to solve the situation.
I'm still with you here.
I'm making some calls here. One quick second, please.
I'm really sorry to read that. This is not the experience we want you to have.
As much as I'd love to help, your request is beyond what we're able to do for customers at the moment.
Thanks for bringing this to our attention.
I’m sorry you’ve had to deal with this.
Thank you for getting in touch about this.
I appreciate your patience.
Thank you for remaining so positive.
If I were in your position, I would feel the same way.
That would frustrate me, too.
I would be asking the same questions as you are.
You are totally right.
Give me just a minute while I figure this out for you.
Hi there! This is Grubhub about your placed order, our driver is outside your place ready to deliver your food. Please met our driver outside. Thank you so much.
I’m really sorry that your order wasn’t delivered, we were unable to get a hold of the restaurant, we are going to issue a refund for your order.
I’m really sorry that your order wasn’t delivered, the restaurant let us know that they can’t redeliver it, so we are going to issue a refund for your order.
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