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Hi,

Thanks for writing in.

We are sorry to know that the product '' you received is not as described on Flipkart.

We would like to let you know that as specified by you, a return request has been created for the order and a refund of Rs. 5070/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Bank account within 02 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by April 15, 2019 as the Wishmaster will not be able to complete the pickup in case any item is missing.

We would like to thank you for your continued trust and support.

Do remember to do a factory reset, erase all personal data and remove any storage cards before handing it over.

In the future, you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.

We are sorry to let you know that as per the new RBI guidelines the seller can provide refund for the COD orders in Bank account only. Thus, the seller will not be able to fulfill your request for the refund in the Flipkart Wallet.

We looked up and found that the pickup of your order has been confirmed by the courier service provider.

Also, do collect the acknowledgement receipt once you hand over the product.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your PhonePe wallet within {refund_tat} and you can check the balance here: http://fkrt.it/bqrfRzNN


     
 
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