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I understand your concern about refund of your order OD110949001367467000 for IFB 20 L Convection Microwave Ovenand we're sorry for the trouble you had to go through.
I completely understand and this isn't something I would want you to go through. You can be sure that we'll take definite steps to set this right.
Please be assured as I have escalated your issue, we will look into this and get back to you with an update by April 08, 2019.
Please be assured as we are already working on this and get back to you with an update by April 20, 2019.
However, your case has already been escalated and you will get an update on or before April 25, 2019.
(buy time with OFD) However, I have also escalated your issue and we will get back to you with an update by April 22, 2019, In case it is undelivered today.
Also, the shipping charges of Rs. 100/- will be refunded to the Gift Card section of your Flipkart wallet within 24 hours of successful delivery.
Hope you'll understand.
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