Notes

Offer duration: 30-March-2019 (10:00 am TO 04:00 pm

Brief:

Customers can get an extra 10% off or Up to Rs. 100 on purchases of select categories such as (Beauty, Fashion, Electronics & More) products made during the Flipstart Days (redemption period), if they participate and provide the right answers to the Answer and Win contest during the offer duration.

Redemption Period (Flipstart Days): 01-April-2019 (12:00 am) to 03-April-2019 (11:59 pm)

How to participate in this contest?


Log in using the registered Flipkart ID on the Flipkart Mobile App

Important points to note:

Participants should answer the questions by click on the Answer & Win banner which you will see on Flipkart Home Page.
Customer need to enter text response to the question prompted on the Answer & Win survey page.
Winners will be announced on Date 1-April-2019 via app notification
Its an app only offer

Scenarios:

Generic Queries about the offer

Tagging On SA: Create case>>>Offers>>>Product Purchase Queries>>>General Enquiry on Sale Events/ Offers>>>Solved

2. Customer claims that he/she did not receive the offer post 1st April 2019:

Assign the eligible case to backend

Tagging On SA: Create Case>>>Offers>>>Targeted Discount/External Coupon>>>TD not received/Mapped>>>Unresolved

Keywords: Answer and Win, Extra discount

Frequently Asked Questions:

What is the contest duration?

The Answer and Win Contest will commence at 10:00 Hours on March 30th, 2019 and end at 16:00 Hours on March 30th, 2019.

What is the contest about?

As part of this contest, you have to participate in a survey and answer few questions.

What are the conditions to participate and win the contest?

Login using the registered Flipkart ID on the Flipkart Mobile App, click on the Answer & Win banner which you will see on Flipkart Home Page.
Participate in the survey and provide your valid responses.
Winners will get Extra 10% Off on Beauty, Fashion, Electronics & More (Up to Rs.100) during the Flipstart Days event starting from 00:00 Hours on April 1st, 2019 and ending at 23:59 hours on April 3rd, 2019

When will the winners be announced and where can I avail of the rewards?

Winners will be announced on Date - April 1 via app notification.

Detailed terms and conditions:

PRELIMINARY

By participating in Answer and Win(“Contest”), the user (“You” or “Your”) agrees to be bound by:
these terms and conditions (“T&C”); and
the Terms of Use, Privacy Policy, Terms and Conditions for Gift Cards (http://www.flipkart.com/buy-gift-voucher) and other relevant documentation including any modifications, alterations or updates thereof, that are published on www.flipkart.com (“Website”), Flipkart Mobile App, Flipkart Lite Platform (all three collectively “Platform”), which are owned and operated by Flipkart Internet Private Limited (“Flipkart”, “We” or “Our”).
OFFER DETAILS

Users will be able to participate in this contest starting from 10:00 hrs on March 30th, 2019 and till 16:00 hrs on March 30th, 2019 (“Contest Period”).
To participate in the Contest You must do/ fulfill the following:
Age must be 18 years or above;
Must have a valid account on the Platform and log in using the same on the Flipkart Mobile App only (the contest will not be available for participation on the Flipkart Website or Flipkart Lite);
You will need to login to the Flipkart Mobile App using your registered Flipkart email address and click on the Answer and Win banner during the Contest Period.
You will need to enter text response to the question prompted on the Answer & Win survey page.
You acknowledge and confirm that You are aware of the nature of telecommunications/ internet services and that an email transmission may not be received properly and may be read or be known to any unauthorised persons. You agree to assume and bear all the risks involved in respect of such errors and misunderstanding and Flipkart shall not be responsible in any manner.
GENERAL TERMS AND CONDITIONS

This Offer is valid only in India.
The Offer is open to only end consumers and not the resellers of the Products.
Prizes shall not be settled with cash in lieu by Flipkart and are not transferable.
Flipkart reserves the right, at its sole discretion, to terminate, withdraw, suspend, amend, extend, modify, add or remove portions of this Offer, at any time without any prior written notice.
Participants are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
Flipkart, in its sole discretion, reserves the right to disqualify You from the benefits of this Offer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer.
Flipkart reserves the right to determine the winner and such determination shall be as per the terms of this T&C. Flipkart’s decision in this regard shall be final.
The Offer shall be subject to force majeure events and on occurrence of such an event, the Offer may be withdrawn at the discretion of Flipkart.
Flipkart shall not be responsible for any loss, injury or any other liability arising due to participation by any person in this Offer.
Flipkart will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by sellers on the Platform and the same shall be at the sole risk and consequences of the sellers.
Flipkart does not endorse the products sold on the Platform and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products, which shall be at the sole liability and responsibility of the sellers.
You hereby agree to indemnify and keep Flipkart harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorney’s fee) that may be suffered by Flipkart as a consequence of (i) violation of terms of this T&C by You; (ii) violation of applicable laws; (iii) any action or inaction resulting in willful misconduct or negligence on Your part.
This T&C shall be governed in accordance with the applicable laws in India. Courts at Bangalore shall have the exclusive jurisdiction to settle any dispute that may arise under this T&C.
Any query regarding this Offer will be entertained only till April 5th, 2019. Post such date Omnitech, Retailnet, TechConnect or Flipkart will not entertain any correspondence or communication regarding this Offer from any persons.
The Offer shall be subject to the Income-Tax Act, 1961 and all disbursements shall be subject to TDS, as applicable.
This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

POC details for L2:

Category POC: [email protected]

Process POC:

SM L2/ Other Teams should collate the relevant contest queries on a tracker/ sheet and share it with the category team by adding the email ID: [email protected] in CC