Notes

Is this the item requested for cancellation?"
I was checking and the item has been canceled as requested, however takes 48 hours to be successfully cancelled
I definitely understand why you contacted us about receiving a wrong item.
I was checking and I can see the return process has started on your account.
I definitely understand why you contacted us, about being billed twice
I definitely understand why you contacted us about your order being delayed
Hello $contacts.name.first, I hope you are doing well today

Hola, $contacts.name.first, espero que se encuentre bien hoy.

I have your email address, please?

I was reading your message and I do apologize the order was not delivered. I completely understand how important is this order for you. Let me check this matter for you. In order to access your account and also, for security purposes, can you please provide your full billing address and order number?

I will be more than happy to take care of your order status right away. In order to access your account and also, for security purposes, can you please provide your full billing address and order number?

I’m happy to assist you, please let me know how can I help you.

Me complace ayudarlo, por favor indiqueme como puedo ayudarlo.

Lamento mucho saber que no recibio su pedido, entiendo lo importante que es para usted. Por favor no se preocupe, permitame verficar la orden y darle la mejor solucion. Por motivos de seguridad, ¿puedeproporcionarnos su dirección de facturación completa y su número de pedido?

I hope I have taken care of you in the best way possible. Remember, you will receive an email, may you please help me rate my service; I will appreciate your feedback! Thank you so much for contacting Walmart.com

I just want to make sure we covered everything you needed. Is there anything else I can help you with today?

Due the inactivity the system is going to close this chat for now. If you need any help in the future, please, do not hesitate to contact us again. Thank you for contacting Walmart.com.

Debido a la inactividad el sistem cerrara esta conversación por ahora. Le agradecería sus comentarios. Si necesita ayuda en el futuro, no dude en comunicarse con nosotros nuevamente. Gracias por contactar a Walmart.com.<

It's been a pleasure assisting you. If you need any help in the future, please, do not hesitate to contact us again.&#160; Thank you for contacting Walmart.com and have a great day!

I have reviewed this order and I can see is from the third party seller, In order to do my best I can escalate this issue for you to the seller, so you do not need to deal with the seller. Our special team can work on this order and contact them to get this solved as fast as possible. You will be resolved within 24 hours or less y via email. If you are not resolved as you desire, do not hesitate to contact us back with this Incident #: $incidents.ref_no

muchas gracias por su paciencia, he reemplazadode todos los articulos en su orden. La fecha de entrega estimada es 01/21. Usted recibirá un e-mail de confirmación con su nuevo número de orden pronto.