Notes

Hi Sravan,

Thanks for writing in.

We understand your concern that you want to pay through prepaid payment mode before the delivery of your order 'OD113224117004885000'.

We would like to let you know that below are the eligibility criteria to avail the COD to Prepaid payment conversion:

*Orders with single unit
*From 'Approved till dispatched', the COD to POD option is available for all courier service providers.
*Once the item is 'Dispatched till OFD', the
*COD to POD option is available only for Ekart shipments 
*The status of the order is between 'Approved to OFD' 
*Current payment mode is COD (Cash on Delivery) 
*You can change the payment mode through Self-serve (web/app) or using the link provided to customers via an/sms

Payment methods available are: 
*Debit Card 
*Credit card 
*Netbanking  
*PhonePe payments

You will see a new button 'PAY NOW' on web/ App under Track your order page only if all the above criterias are met.Once you clicks on this button, a new page will open up with the list of payment options. You will have the option to select from Net banking, Credit Card, Debit Card to make the payment (EMI, EGV payment method will not be available).  

Once the payment is successful, you will be redirected to 'Order Details' page with the new payment mode and appropriate message. Payment information will be sent to EKL and payment mode will be updated to prepaid, so that EKL will not ask customer for payment at the time of delivery, if the payment is unsuccessful/ fails, you will see a failure message and can retry the payment after 30 mins.

However, your products 'Garnier Skin Naturals White Complete' and 'OCTIVO MARTIN OM-PRLT 4001 Premium Watch - For Women' has been shipped by the seller and they will reach you by August 30, 2018 and September 05, 2018. 

You can check your order status here: http://fkrt.it/bqWLi~NN 

Hope this helps. Hi Sravan,

Thanks for writing in.

We understand your concern that you want to pay through prepaid payment mode before the delivery of your order 'OD113224117004885000'.

We would like to let you know that below are the eligibility criteria to avail the COD to Prepaid payment conversion:

*Orders with single unit
*From 'Approved till dispatched', the COD to POD option is available for all courier service providers.
*Once the item is 'Dispatched till OFD', the
*COD to POD option is available only for Ekart shipments 
*The status of the order is between 'Approved to OFD' 
*Current payment mode is COD (Cash on Delivery) 
*You can change the payment mode through Self-serve (web/app) or using the link provided to customers via an/sms

Payment methods available are: 
*Debit Card 
*Credit card 
*Netbanking  
*PhonePe payments

You will see a new button 'PAY NOW' on web/ App under Track your order page only if all the above criterias are met.Once you clicks on this button, a new page will open up with the list of payment options. You will have the option to select from Net banking, Credit Card, Debit Card to make the payment (EMI, EGV payment method will not be available).  

Once the payment is successful, you will be redirected to 'Order Details' page with the new payment mode and appropriate message. Payment information will be sent to EKL and payment mode will be updated to prepaid, so that EKL will not ask customer for payment at the time of delivery, if the payment is unsuccessful/ fails, you will see a failure message and can retry the payment after 30 mins.

However, your products 'Garnier Skin Naturals White Complete' and 'OCTIVO MARTIN OM-PRLT 4001 Premium Watch - For Women' has been shipped by the seller and they will reach you by August 30, 2018 and September 05, 2018. 

You can check your order status here: http://fkrt.it/bqWLi~NN 

Hope this helps. Hi Sravan,

Thanks for writing in.

We understand your concern that you want to pay through prepaid payment mode before the delivery of your order 'OD113224117004885000'.

We would like to let you know that below are the eligibility criteria to avail the COD to Prepaid payment conversion:

*Orders with single unit
*From 'Approved till dispatched', the COD to POD option is available for all courier service providers.
*Once the item is 'Dispatched till OFD', the
*COD to POD option is available only for Ekart shipments 
*The status of the order is between 'Approved to OFD' 
*Current payment mode is COD (Cash on Delivery) 
*You can change the payment mode through Self-serve (web/app) or using the link provided to customers via an/sms

Payment methods available are: 
*Debit Card 
*Credit card 
*Netbanking  
*PhonePe payments

You will see a new button 'PAY NOW' on web/ App under Track your order page only if all the above criterias are met.Once you clicks on this button, a new page will open up with the list of payment options. You will have the option to select from Net banking, Credit Card, Debit Card to make the payment (EMI, EGV payment method will not be available).  

Once the payment is successful, you will be redirected to 'Order Details' page with the new payment mode and appropriate message. Payment information will be sent to EKL and payment mode will be updated to prepaid, so that EKL will not ask customer for payment at the time of delivery, if the payment is unsuccessful/ fails, you will see a failure message and can retry the payment after 30 mins.

However, your products 'Garnier Skin Naturals White Complete' and 'OCTIVO MARTIN OM-PRLT 4001 Premium Watch - For Women' has been shipped by the seller and they will reach you by August 30, 2018 and September 05, 2018. 

You can check your order status here: http://fkrt.it/bqWLi~NN 

Hope this helps.