Notes

Jai Sita Ram

* We request you to check with your friend or a family member, in case they have taken the parcel in your absence.
* Since you have received the shipment, we request you to send us the snapshot of the product and invoice copy which is attached on the box.
* technical error>>>WSR>>as cx came with th escreenshot that after 10 days policy also cx can return the product
* Since you have received the shipment, we request you to send us the snapshot of the product and invoice copy which is attached on the box.
* agar cx screenshot ke saath aaya hai that he has been charged more...390product par likha tha but charged 490...assign the case to pmt..elible toa not provifeed

1. On Call
Hi,
Thanks for your valuable time over call.
We're sorry to know that you were facing issues with the product ''
As per our telephonic conversation we understand your concern about the delivery of the product '' and we're sorry for the trouble you had to go through and we are sorry to let you know that delivery options at preferred slots are not available with the courier service provider at the moment.
Now you can track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.
You can get quick answers to your question by clicking here: https://www.flipkart.com/helpcentre or call our toll-free number 1800 208 9898.
In case there is anything else we can help you with please write back to us and we'll be happy to help.
We would like to thank you for your continued trust and support.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.

2. Without Call
Hi,
Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '9880467162' to talk to you about your concern, but could not reach you.
We're sorry to know that you were facing issues with the product ''
We understand your concern about the delivery of the product '' and we're sorry for the trouble you had to go through. and we are sorry to let you know that delivery options at preferred slots are not available with the courier service provider at the moment.
Now you can track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.
You can get quick answers to your question by clicking here: https://www.flipkart.com/helpcentre or call our toll-free number 1800 208 9898.
In case there is anything else we can help you with please write back to us and we'll be happy to help.
We would like to thank you for your continued trust and support.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.

3. Refund sms

Refund Update: Thanks for reaching us. Seller has refunded Rs 890/- to your bank account on September 03, 2018 and this amount should have been credited by now. In case of any delay, please check with your bank using refund reference number 821814800354. You can find your bank's customer care number behind your credit/debit card or on their website.

Refund Update: Thanks for reaching us. Seller has refunded Rs 898/- to your bank account on September 03, 2018 and it will be credited by September 04, 2018. In case of any delay, please check with your bank using refund reference number 824610374987. You can find your bank's customer care number behind your credit/debit card or on their website

4. NEW SMART ASSIST
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5. seal tempered

Hi Rajasekar,

Thanks for writing in.

As we tried calling you but the call was not answered by your side.

We are sorry to hear that you haven't received the 'Egg and Ice tray' inside the 'LG 215 L Direct Cool Single Door 3 Star Refrigerator'.

We request you to let us know that the package received by you was seal tempered or not.

Kindly get back to us within 72 hours so that we can assist you further.

Hope to hear from you soon.



5. delivery conf
Hi Heera,

We understand your concern about the delivery of the product '' and we're sorry for the trouble you had to go through.

We're writing in continuation to our previous conversation about our order 'OD113608374429628000'.

We are sorry that you haven't received your order.

We see that the order status has been updated as 'Delivered' on October 17, 2018.

We would like to let you know that please check the package from your friend or family member, if they can take on your behalf.

If you want to buy the product, you can place a fresh order. Here is the link below:

https://www.flipkart.com/product/p/itme?pid=MOBF8YUSVG8VZAUT

If you have any query please get back to us, we'll happy to help you.

Hope this helps.

6. delivery conf

Hi,

We're writing to our previous conversation about the delivery of the product 'Honor 9N (Sapphire Blue, 64 GB)' and we're sorry for the trouble you had to go through.

We would like to let you know that the courier service provider has confirmed that the shipment of the product was delivered to you on September 19, 2018.

We request you to check with your friend or a family member, in case they have taken the parcel in your absence.

Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.

We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Have a nice day!