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Thanks for your valuable time on the call.
We're sorry that you have received 01 quantity inside the shipment of ‘Stealodeal Aluminium Zipper Headphone Case’ while the order was placed for 02 quantities. We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.
As discussed over the call, we'd like to set this right and have asked the seller to arrange a replacement for the product. The replacement request is on hold as the delivery status of your order is not yet updated by the wishmaster. Therefore, we request you to kindly wait for 24 hours and within this time, the delivery status will be updated
Once that’ll be done, the replacement request will be initiated by the seller and the product will reach you by February 01, 2018
You can expect more updates once the item is shipped and can check your order status here: http://fkrt.it/bqWLi~NN
We’d also like to assure you that we’re doing everything possible to give you a better experience the next time you shop on Flipkart.
Hope this helps.
We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
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