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Thanks for the valuable time on call.
We understand your concern that you have received a defective product 'DeStudio Extra Large Wall Stickers Sticker'.
We're sorry for the trouble you had to go through.
As per our telephonic conversation, we'd like to let you know that we created a return for your product for refund and also, you don't want to return your product to the seller. You keep with yourself or if you want you can dispose as well.
The seller has refunded Rs. 239/- for your order OD113793465416461000 to your Bank account/wallet on November 24, 2018. This will be credited to your account by November 27, 2018, as per standard banking procedures. I
f you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number 832810682047.
If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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