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Thank you for writing in.
We understand your concern about the refund for the product 'IndusBay PartyWear Slip On Fur Sandals for Girls Slides'.
We are sorry for the trouble you had to go through.
We'd like to let you know that the seller has refunded ₹ 399/- to your bank account on July 31, 2018 with the reference number: 821214588745 and this amount should have been credited by now.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number.
Please check the previous statement transaction of your credit card before reaching out to the bank.
If they are unable to help, you may raise a dispute with the bank's grievance cell here.
We would like to thank you for your patience and understanding.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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