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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on 9818292794 to talk to you about your concern but could not reach you.
We are sorry to know that you are facing issue with your product 'OPPO F9 Pro (Sunrise Red, 64 GB)'.
We would like to let you know that the seller is unable to return the product as we looked up your order and found that the technician has successfully resolved the issue which you are facing with the product.
As you have mentioned that you are still facing issue with the product. You can get in touch with the brand's authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product can be used to avail services at the brand's authorised service centres within the warranty period.
Here is the brand support link:
http://www.oppo.com/in/supports/customer-service-center/
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
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