Notes
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3 IN1811010237051981795 refund
4 IN1811010039227361650 status check
5 IN1811010511048984760 refund
6 IN1810302002185196231 vas
7 IN1810302006528640976 cancellation and return policy
8 IN1811010731336646594 buyback
9 IN1810301204575431444 invoice
10 IN1810302037269283773 call me
11 IN1811010802132994825 delivery confirmation
12 IN1810302102004091741 reconfirm
13 IN1810302107593371412 cancelled
14 IN1810302121256020254 status check
15 IN1811010857042248187 wait refund
16IN1810302206324197044 not servic
17 IN1810302236327896952 service centre
October , 2018
November 03, 2018
Hi,
Thanks for writing in.
We understand your concern
We are sorry for the trouble you had to go through.
If there's anything else we could do for you, please let us know and we'll be happy to help.
Hope you will understand.
You can also track the step-by-step journey of your shipped orders easily through SMS notifications between 09:00 am and 09:00 pm. Opt for the 'Subscribe' option on the order details page to get these updates.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Hi {customer's name},
We're sorry that we have not been able to call you due to high contact volumes we’re experiencing, at the moment.
Since we didn’t want to keep you waiting, we’re responding through this email.
[If the customer has mentioned the query in the email, assist the customer.]
[If the customer has not mentioned the query]
You can reply to the same mail with your query and we’ll definitely help you out. Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.
We would like to thank you for understanding.
Hi,
Thank you for writing in.
We're sorry that we have not been able to call you due to high contact volumes we’re experiencing, at the moment.
We are requesting to you that please reply to the same mail with your query within 72 hours and we’ll definitely help you out.
Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.
We would like to thank you for understanding.
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