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Thank you for your valuable time over the call.
As per the telephonic conversation, we understand your concern that you want refund for 'xxxxxxxxxxxx' with Order ID: xxxxxxxxx
We're sorry for the trouble you had to go through.
As a part of the return process, the seller would like to initiate a refund for your order but due to your incorrect registered number the seller will not be able to initiate a refund.
However, we request you to update your register contact number. Updating your contact number is very simple and can be done only from our website at the moment.
Here's how you can do it:
• Click http://fkrt.it/sDaT4pNN
• Click 'Edit' and enter your new contact number and select 'Add'
• A verification code will be sent to your new contact number which is valid only for 10 minutes from the time it is sent to you
• Enter it in the text box and click 'Save Changes'
Moreover, the seller will need a few details so that they can refund the amount to your bank account as requested by you.
1. Account Holder's Name (should be the same as registered for the order) -
2. Bank Name and Branch -
3. Account Number -
4. IFSC -
Please let us know within 72 hours by replying to this mail.
We look forward to hearing from you soon.
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