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Thanks for writing in.
We understand that you are concerned about the authenticity of product 'Lenovo Tab 4 10 Plus 64 GB 10.1 inch with Wi-Fi+4G Tablet (Aurora Black)' and would like to let you know that we mandate sellers to list only genuine and brand new products on Flipkart.
In the unlikely event of a product delivered to you being damaged during transit or if it has any manufacturing defect, you can easily request a return through the 'Orders' page on your Flipkart account based on the seller's return policy. To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy
In case you'd like any product support after the return period, the invoice provided can be used to claim warranty across the brand's authorized service centres within the warranty period and beyond.
Also, we are sorry to let you know that the seller will not be able to provide you the invoice for your product as courier service provider has informed us that your order is yet to be delivered.
However, we'd like to let you know that a copy of the invoice will be sent to your registered email ID once the delivery of the item is confirmed by them. A copy of the invoice will also be tagged to your shipment.
If you need the invoice anytime in the future, please follow these simple steps to get the invoice mailed to your registered email address instantly:
1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’
If you would like you can also cancel your order 'OD113999702578144000' on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.
However, your product is shipped by the seller and will reach you by November 27, 2018.
You can also check your order status here: http://fkrt.it/bqWLi~NN
For any further query, please get back to us. We'll definitely assist you.
Trust us if there is an option with us, we could have definitely helped you out. As you are one of the valuable customer for us.
Hope you'll understand.
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