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I'm sorry to learn that you're not happy with my previous response. As I've mistakenly not mentioned the refund £15.98 of the order # 204-1105895-8835564 .
In this situation , I'd apologise for the inconvenience caused you in this situation.
I kindly request you to please allow your bank between 5-7 business days to process it.
It is never our intention to spoil the shopping experience of our valued customer. As you are our valued customer and customer satisfaction is our top most priority ,we will help you always as much as we can.
We always value your business with us and we look forward to seeing you again soon
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