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We'd like to let you know that 'Complete Mobile Protection Plan' is a 365 Day long complete post-purchase solution. It takes care of any and every mobile related post-purchase need for you.
Here are some important tips about 'Complete Mobile Protection Plan':
Issues which are covered under Complete Mobile Protection:
-Accidental Damage including Broken Screens.
-Liquid Damage to the Phone.
-Theft.
-Any hardware or software defects.
Benefits under Complete Mobile Protection:
-Multiple options for repair.
-Get the device repaired, including doorstep pickup and drop (available in select cities only).
-Brand Authorized Service Centers with genuine spare parts used for all repairs.
-Free Doorstep Pickup and Drop.
-Guaranteed 10 days Repair.
-Auto-activation of Policy post delivery.
-Completely Hassle-free Paperless Claim Process.
How to make a claim:
-Call our dedicated helpline at '1800-425-365-365' and share the issue along with Policy ID.
-Speak to our service manager for registering a repair claim or a cash payout claim (Please note that for manufacturing issues, only repair option is available).
-Submit relevant docspictures and Bank A/C information through the link shared over email.
-In case you are eligible for cash payout, payment will be disbursed to the Bank A/C within 24 business hours.
-In case of accidental damage repair, pay an amount of Rs.500/- as processing fee.
-Device will be picked up, repaired and dropped back to you within 10 days.
How to check the status of claim:
-You can check status of your claim by calling at '1800-425-365-365'.
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