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Thanks for writing in.
We understand your concern about the payment for 'xxx' with Order ID: xxx.
We'd like to let you know that the seller has not received the payment for the order due to a system error.
However, the refund of Rs.1675/- has been completed on October 25, 2018 and this amount will credit to your Credit Card within 08 business days.
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card.
Moreover, the seller has received the amount of Rs.1675/- through your Credit Card and the seller has approved your order. The shipment will get delivered to you by xx xx, 2018
You can also track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.
You can check your order status here: http://fkrt.it/bqWLi~NN
Hope this helps.
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