Notes

Hi,

Thanks for writing in.

We understand that you want to know about replacement policy.

We like to let you know that returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy.

Part 3 - General Rules for a successful Return

:-In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

:-During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable. Click here to know more about Open Box Delivery

:-For products where installation is provided by Flipkart's service partners, do not open the product packaging by yourself. Flipkart authorised personnel shall help in unboxing and installation of the product.


:-For Furniture, any product related issues will be checked by an authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.

However, your product cover under 10 days replacement policy. This policy start from the delivery of the product.

For more details about return policy you can go to product page and you can read all the conditions.

Hope this helps.