Notes

Hi,

Thank you for writing in.

We are sorry to know that your order didn't go through as the seller has not received the payment for the order OD111071454415781000 due to a system error.

In the unlikely event of the amount being debited from your NetBankingPm, it will be reversed within 08 business days, from the date of the transaction.

If you still wish to buy the item, you can place a new order and can also choose cash on delivery as the payment mode.

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.


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2



Hi,

We understand your concern that the amount is debited twice for the order 'OD212330748345145000'.

We are sorry to let you know that the seller not received twice for your order.

In the unlikely event of the amount being debited from your bank account, it will be reversed within 08 business days, from the date of the transaction.

However, we would like to let you know that your product has been approved by the seller and it will be on its way to you soon. The shipment will get delivered by May 20, 2018.

You can expect more updates once the seller ships it and you can check your order status here: http://fkrt.it/bqWLi~NN

Hope this helps.

We always strive to provide excellent service and hope that we were able to help you. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.


3


Hi,

Thanks for writing in.

We are sorry to know that the seller has not received the online payment through Phonepe wallet and Debit Card for the order 'OD212321791428775000' for 'Redmi 5A (Gold, 32 GB)' due to a system error.

However, we'd like to let you know that your payment of Rs.6999/- has been refunded back to your Debit card and it will be reversed within 08 business days from the date of the transaction. In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card.

Also, we'd like to let you know that your payment of Rs.6999/- has been refunded back to your Phonepe Wallet and it will be reversed within 08 business days from the date of the transaction. In case the amount has not been credited, please contact [email protected].

However, we'd like to let you know that your order will reach you by May 19, 2018 and you have to pay through COD mode at the time of delivery.

You can check your order status here: http://fkrt.it/bqWLi~NN

We would like to thank you for your patience and understanding.

4


Hi,

We understand your concern that the amount is debited for the order 'OD212330748345145000'.

We are sorry to let you know that the seller not received payment for your order.

In the unlikely event of the amount being debited from your bank account, it will be reversed within 08 business days, from the date of the transaction.

However, we would like to let you know that your product has been shipped by the seller and it will be on its way to you soon. The shipment will get delivered by June 11, 2018 and the mode of payment is Cash on Delivery.

You can check your order status here: http://fkrt.it/bqWLi~NN

Hope this helps.

We always strive to provide excellent service and hope that we were able to help you. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.