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Thank you for writing in.
We'd like to let you know that we tried to get in touch with you on XXXXXXXXXX to talk to you about your concern but could not reach you but as per your mail we understand your concern about your order XXXXXXXXXXXXXXX.
We would like let you know that when product was delivered to you, was it properly seal packed or not ?. Hence, we request you, please send us these details within the next 72 hours so that, we can resolve this concern for you as quickly as possible.
If for any reason you are unable to share the details within this time period, we will be closing this incident. However, you can be assured that we will help you with this once you get back to us.
We hope to hear from you soon.
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